I’ve been getting a few questions lately from consultants asking about client renewals.
Why don’t their clients renew with them?
How come contracts don’t get extended or renewed?
Why no call backs from previous clients?
If you’ve been in this business for more than 5 minutes, you’ve come across this issue. Things are going really well. You may also be delivering great results to your clients…
But when the agreement comes up for renewal, they decide not to. Another way to look at this is keeping a high “client retention” rate or percentage. And it’s right to question client attrition numbers, because something is clearly wrong.
High client retention rates and long relationships better yet—ever-expanding ones—are key to a thriving business. So today I’m tackling the topic of client retention head on. I’m sharing the TOP 5 Reasons Clients REALLY Leave (regardless of what they say to our faces), and how to deal with them in your business.
Another practical and action-packed show, so let’s do this!
When opportunity comes knocking (how to answer the door!)
Knowing Where You Are + Doing What Works + BIG Announcement
Do You Make This Time and Income Sucking Mistake in Your Business? – CLS054
Is it a Pleasure Doing Business With You? – CLS052
What to Do When Clients Want to Leave You – CLS051
High Performance Elixir Recipes